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Political Campaigning: seven qualities of effective direct mail
by: Maurice L Bonamigo, August 2005

1) The visuals carry the message.

The most effective television ads are the ones with the best images. The same is true for effective direct mail. The more political a piece of mail looks, the less likely someone is to read it. As soon as someone realizes they are reading a political mail piece, the less likely they are to believe the message. The mailer has to be visually compelling to stand out in the mailbox and interesting enough so that the people won't immediately discard it. The images must reinforce the message. This is true and positive pieces where you want to carefully choose your photographs to make sure your candidate projects the appropriate image. It is also true for negative pieces where the image must match the message, or you will be sending a mixed message.

2) Readers get the point without reading every word.

Strong visuals must be matched by precise headlines so that these "scanned readers" can get the point quickly. Ask yourself whether someone can get the point without reading any of the body copy.

3) The message is so obvious, the reader does not have to stop and think.

Headlines, visuals and the text should be precise so that the readers can process the message while they read it, rather than making them stop and think about what they just read in order to process the information. This is especially true for comparison pieces. The most effective ones make a point-by-point comparison that the readers can digest easily so that they don't have to spend time thinking about the differences between the candidates.

Three points to remember: focus people's attention on pocketbook issues, remind voters that the candidate has a positive plan to improve their lives, and show that there is a direct contrast between how middle-class families would fare under the two candidates.

4) Design principles are used to control the flow of information.

Use solid design principles to draw the reader's eye first to the headline, then to the text rather than having their eye wander around the page. It is also effective to leave the back page of a folded mailer blank. This technique forces the reader to read the cover first, before opening it up.

5) The message must be relevant to people's lives.

The key to reaching cynical, disaffected swing voters is to make sure they see how the issue affects them in their daily life.

6) Footnotes bolster credibility.

People are skeptical of political messages. The only way to breakthrough that skepticism is to communicate a message that people are likely to believe. Credibility is especially important in negative and comparative mailings. Validation from a third party can make a big difference. Of the most important ways to maintain the credibility of a charge against your opponent is to back up your claim with footnotes. One of the most effective tools is to put a separate box in a negative or comparison piece that directs voters to check the facts themselves. This footnote box should contain all the relevant source information and, where possible, direct that into a weight site where they can check for themselves. Even if voters don't actually read what is in the box, it's mere presence that might make them more likely to believe the information piece.

7) The timing of the mailing is dictated by the need to control the debate.

The timing of mailings can be as important as the content. In some campaigns, you want to hold the best negative attack until the final week when there is no time for the opponent to respond and after you have built up your own candidate's credibility. In other circumstances, you may want to take the opposite approach and launch a tough attack early so that the opponent is forced to use resources to respond.